Overview

Thank you for booking your travel experience with Amazing Tour. We understand that plans may change and we strive to provide a fair and transparent refund and return policy to ensure your satisfaction. Please read our policy carefully to understand your rights and obligations regarding cancellations, refunds, and returns.

1. Refunds for Cancellations

If you decide to cancel your booking, the following refund policy applies:

2. Refund Process

Refunds will be processed to the original method of payment within 30 business days after approval. Please note that any bank charges or transaction fees are the responsibility of the customer and will be deducted from the refund amount if applicable.

3. Non-refundable Fees

Certain services, such as non-refundable airline tickets, tour packages, and special promotions, may not be eligible for refunds. These will be clearly stated at the time of booking. Please review all terms and conditions when booking these services.

4. Booking Errors and Changes

If you made an error in your booking (e.g., wrong dates or destination), please contact our customer service team immediately. Changes may be allowed based on availability, and additional fees may apply. Refunds for booking errors are not guaranteed.

5. Special Circumstances

If you are unable to travel due to unforeseen circumstances, such as medical emergencies or government-imposed travel restrictions, please contact us directly. Refunds or rebooking options may be available based on individual cases.

6. Disputes

If you have any issues with your booking, please contact our support team within 7 days of your trip's completion. We aim to resolve any disputes amicably and will assess each case on an individual basis.

Contact Us

If you have any questions regarding our return and refund policy, please do not hesitate to get in touch with us: